Built for contract catering at central kitchen scale
One production date
Every team reads from it
Mise is the ERP and POS for caterers who commit a menu weeks ahead, cook it once in bulk, split it across hospitals and offices, and bill it monthly. Sales, kitchen, procurement, drivers and finance work from the same date.
9,000
meals a day, sized for a 12,000 peak
31
hospital, corporate and home sites served
20
vehicles, three meal runs, every container scanned
1,200
recipes costed live, to the gram
Why restaurant software breaks here
A restaurant sells a fixed menu to whoever walks in. You commit weeks ahead, cook once, split it across sites and bill it monthly.
The planning unit is a production date, not a table. Every screen in Mise hangs off a date and a site, so the number sales promised is the number the kitchen cooks, the vans carry and finance bills.
Cost is computed once, in the recipe engine, and read everywhere.
Every state change is an event. A confirmed quote reaches the kitchen without anyone re-keying it.
Edge clients degrade, they do not stop. The tablet, the driver app and the till keep working offline for a full service day.
- 1
Inquiry
Web, ads, social, phone and email land in one queue
- 2
Costed proposal
Margin shown before the quote leaves the building
- 3
Confirmed order
One click creates everything below it
- 4
Production plan
Generated by date, aggregated across every client
- 5
Procurement
Bought against the schedule, netted off stock
- 6
Kitchen work order
Batch sheets by section, scaled and timed
- 7
Dispatch
Labels scanned onto the right van
- 8
Service
POS at the counter, counts at the mess
- 9
Invoice
From what was confirmed and what was consumed
Ten modules, one date
Everything between the inquiry and the invoice
Each module is one stage of the chain or a resource that feeds it. Nothing is bolted on from restaurant software.
Offline by design
The link drops at 05:40. Breakfast still leaves at 06:30.
Section tablets, the driver app and the hospital till hold the day's data on the device, queue every tap, and reconcile when the network returns. Conflicts resolve in favour of the record closest to the physical event.
- A full service day without a connection
- Label scans give dispatch and receipt their timestamps for free
- Offline entitlement spend is capped so exposure is bounded
Kitchen · Hot
Chicken biryani
1,420 portions · batch 2 of 3
Core temp 76°C · pass
Driver · Trip TR-0413
Aster Mankhool
Stop 2 of 4 · window 06:30 to 07:00
6 of 8 containers scanned
POS · Counter 1
AED 22.00
Badge 48211 · ICU
Entitlement18.00
Card4.00
Queued offline · 3
Purpose-built, not adapted
The parts nobody else ships
Recipe digitisation with AI
Paste a chef's notes or photograph a handwritten card. Mise drafts the structured recipe, matches ingredients to your item master and costs it. Chefs approve, the change log keeps who changed what.
Counts confirmed on WhatsApp
At 16:00 every site supervisor gets tomorrow's headcount. They reply with a number. The order updates, the schedule recalculates, procurement adjusts. No phone calls.
Complaint to supplier lot in under a minute
Every container label traces back through the batch to the goods receipt and the supplier's lot number. Forward from a lot to every site it reached. Backward from a complaint to the lot.
Drivers and chefs work in their language
English, Arabic with right-to-left layout, Hindi and Malayalam across the kitchen tablet, the driver app and the till. Hijri dates beside Gregorian.
Built for the UAE
VAT at 5% with bilingual tax invoices, e-invoicing readiness for Peppol PINT AE, data hosted in the UAE for production, aligned with Federal Decree-Law 45 of 2021.
Written against a real RFI
24 of 24 mandatory requirements, natively
Every numbered requirement in a hospital group's catering RFI maps to a screen you can open today. No mandatory item needs custom development. The traceability matrix ships with the platform.
See the traceability matrixCommercials
Priced on the size of your operation
We do not publish a number, because a kitchen doing 3,000 meals from one site and a group doing 12,000 across twenty are not the same purchase. Three things set the figure, and we will walk through all three with you before anything is written down.
Volume
Meals a day, not seats
Everyone who touches a meal gets a login: chefs, drivers, storekeepers, site supervisors. You are never charged for putting another person on the system, because that is how the food gets made. The licence follows the meals leaving the kitchen.
- Counted on your steady state, not your peak
- One kitchen or several
- Seasonal swings do not re-band you mid-year
Reach
Sites, counters and vehicles
A single central kitchen serving four hospital cafeterias is a different operation from one feeding twenty corporate canteens. Delivery points, till counters and the fleet on the road set the size of the deployment.
- Client sites and stores served
- Point of sale counters and terminals
- Vehicles on the dispatch board
Scope
What you switch on, and when
Most operations start with recipes, costing and the production schedule, then add procurement, logistics, people and the till in phases. Implementation, data migration and training are quoted once, against the phases you choose.
- Modules in phase one against later phases
- Recipe and supplier data migration
- Training, hypercare and the support tier
Included at every size
Nothing important sits behind a higher tier
The quote covers the platform and the work to get you live. Payment is staged against the phases, so you pay as each one goes live rather than in advance.
Ask for a proposal- Every module in the phases you choose, with no per-seat licence
- Unlimited users across the kitchen, the road and the sites
- Offline kitchen tablet, driver app and point of sale
- English, Arabic, Hindi and Malayalam
- Documented REST API, webhooks and accounting connectors
- Data hosted in the UAE, with backup and disaster recovery
- Monthly releases, and security patches as needed
- Your data exported in full if you ever leave
Stop planning 9,000 meals in a spreadsheet
A 45 minute walkthrough with your own menu, your own sites and your own numbers. We bring the sample data, you bring a real date.